STAR Format Competency Rating Table Instructions: 1. In the Rating column: As a baseline, rate the level at which you demonstrated the NCHL competency at the start of your MHA program on a scale of 1 (novice) to 9 (expert). Then, rate the level at which you currently demonstrate that competency, again on a scale of 1 to 9. 2. Situation, Task, Action, and Result columns: Describe the situation in which you demonstrated the competency, describe the task you completed, briefly convey the action you took, and state the result of that action on a scale of 1 (worst) to 5 (best). 3. Outcome Rating column: Rate the outcome of the example you provided on a scale of 1 (least desirable) to 5 (most desirable.) 4. As the final item, after completing your competency ratings in the table below, analyze your competencies and provide a short narrative of any new insights, as well as a recommendation for future development. NCHL Competency Rating (1–9) Accountability: Confront performance problems. Baseline = Current = Achievement Orientation: Set and work to meet challenging goals. Baseline = Current = Change Leadership: Challenge status quo. Baseline = Current = Collaboration: Encourage others. Baseline = Current = Situation Task Action Result (1–5) Outcome Rating (1–5) 1 NCHL Competency Rating (1–9) Financial Skills: Evaluate financial analyses and investments. Baseline = Current = Impact and Influence: Use indirect influence. Baseline = Current = Information Seeking: Conduct research to maintain knowledge. Baseline = Current = Initiative: Take action on long-term opportunities. Baseline = Current = Innovative Thinking: Apply “tried and true” concepts or trends. Baseline = Current = Interpersonal Understanding: Commit to understand others. Baseline = Current = Situation Task Action Result (1–5) Outcome Rating (1–5) 2 NCHL Competency Rating (1–9) Organizational Awareness: Adapt actions to climate and culture. Baseline = Current = Performance Measurement: Monitor a “scorecard” of quantitative and qualitative measures. Baseline = Current = Process Management & Organizational Design: Benchmark best processes and practices. Baseline = Current = Project Management: Provide project oversight and sponsorship. Baseline = Current = SelfConfidence: Take on challenges. Baseline = Current = SelfDevelopment: Pursue longterm personal development. Baseline = Current = Situation Task Action Result (1–5) Outcome Rating (1–5) 3 NCHL Competency Rating (1–9) Strategic Orientation: Conduct environmental scanning. Baseline = Current = Team Leadership: Demonstrate leadership. Baseline = Current = Communication Skills: Communicate in a clear, logical, and grammatical manner. Baseline = Current = Situation Task Action Result (1–5) Outcome Rating (1–5) Competency Analysis [Write your analysis here.] 4 Overview Assess the development of your health care leadership competencies over the course of your MHA program, using a STAR Format Competency Rating Table. There is no page limit for this assessment. Note: Each assessment of your capstone project is built on the work you have completed in previous assessments. Therefore, you must complete the assessments in this course in the order in which they are presented. Throughout their careers, health care leaders must regularly assess their individual competencies and how those competencies align with the organizational needs and priorities. Changing laws, regulations, technology, consumer preferences, medical treatment advances, and external environmental shifts can affect the skill sets needed for an effective leadership. An accurate self-assessment is the first step in identifying potential gaps and in developing an action plan to close those potential gaps. This assessment provides an opportunity for you to examine your leadership skills with respect to the NCHL health leadership competencies, and assess your progress in developing those skills as you progress through your program. By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria: • • • Competency 1: Transformation: Facilitate a change process that effectively involves patients, communities, and professionals in the improvement and delivery of health care and wellness. • Assess personal progress toward developing NCHL health leadership competencies. • Analyze personal health leadership competencies. Competency 2: Execution: Translate strategy to develop and maintain optimal organizational performance in health care settings. • Evaluate the outcomes of demonstrated health care leadership that illustrate NCHL competencies. Competency 3: People: Create an organizational climate that values and supports employees and colleagues in health care settings. • Describe specific examples of how you have demonstrated NCHL health leadership competencies, with the intent of improving health care outcomes. • Identify measurable action steps for one’s future career advancement. • Explain how one’s newly acquired academic skills can be applied in the workplace. Assignment Instruction Note: This assessment completes your capstone project and should be completed last. Preparation This assessment is in two parts: • • Part 1: Leadership Self-Assessment. • You will assess the development of your leadership skills over the course of your MHA program. Part 2: Personal Development Plan. • You will identify measurable action steps for future career development. Review the NCHL Health Leadership Competency Model and STAR Format Competency Rating Table documents, linked in the Resources of this u nit. (Note: There are 26 total competencies listed in the NHCL Competency Model. You will need to assess 19 of the 26 NHCL competencies, as they are listed in the STAR Format Competency Rating Table.) Requirements Part 1: Leadership Self-Assessment Complete a self-assessment of your health leadership competencies. Use the STAR Format Competency Rating Table, linked in the Resources of this unit, to record your assessment. Instructions for filling in the table are included in the document. • • Note: The requirements outlined below correspond to the first four grading criteria in the scoring guide. Be sure that your self-assessment addresses each point, at a minimum. You may also want to read the Health Care Leadership Self Assessment Scoring Guide to better understand how each criterion will be assessed. Assess personal progress toward developing NCHL health leadership competencies. • Compare your baseline competency rating at the start of your program with your current competency rating. • Find examples of demonstrated leadership that support your assessment. Describe specific examples of how you have demonstrated NCHL health leadership competencies, with the intent of improving health care outcomes. • Provide the most current, relevant examples of how you hav e demonstrated these skills in the past, preferably in the health care and human services industry. • Consider, if you do not have experience in health care or human services, how you may have demonstrated these skills in a different industry or setting, a p revious job, volunteer work, or other courses here at Capella. You may consider the following as examples: • • • You assumed a role on a strategic marketing team for a client organization and demonstrated analytical thinking, strategic orientation, and organizat ional awareness. • You demonstrated an information-seeking attitude and self-confidence during a health policy team debate on HIPAA. • You demonstrated financial skills, performance measurement, and human resource management when conducting a health care quality cost-benefit analysis. Evaluate the outcomes of demonstrated health leadership that illustrate NCHL competencies. • Reflect upon personal, community, volunteer, academic teamwork, and workplace experience in which you have demonstrated each competency. • Determine how, if asked, you would justify your evaluation. Analyze personal health leadership competencies. • Reflect upon your baseline and current competency levels. • Explain any new insights from your competency assessment. • Discuss, based on this assessment, what career development steps you might take in the future. Part 2: Personal Development Plan Reflect upon any insights for future workplace relevance that you have gained during your capstone project, obstacles that you may have encountered, and the strategies you employed to overcome them. Then, formulate a 1–2-page personal development plan that bridges the transition from your academic studies to leadership development strategies for future career advancement. Note: The requirements outlined below correspond to the last two grading criteria in the scoring guide. Be sure that your personal development plan addresses each point, at a minimum. You may also want to read the Health Care Leadership Self-Assessment Scoring Guide to better understand how each criterion will be assessed. • • Identify measurable action steps for one’s future career advancement. Explain how one’s newly acquired academic skills can be applied in the workplace.
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