المملكة العربية السعودية وزارة التعليم الجامعة السعودية اإللكترونية Kingdom of Saudi Arabia Ministry of Education Saudi Electronic University College of Administrative and Financial Sciences Assignment 2 Organizational Behaviour (MGT 301) Due Date: 05/11/2022 @ 23:59 Course Name: Organizational Behaviour Student’s Name: Course Code: MGT301 Student’s ID Number: Semester: 1st Term-Semester-1 CRN: Academic Year:2022-23 For Instructor’s Use only Instructor’s Name: Dr. Farhat Anjum Students’ Grade: 00 /15 Level of Marks: High/Middle/Low General Instructions – PLEASE READ THEM CAREFULLY • • • • • • • • The Assignment must be submitted on Blackboard (WORD format only) via allocated folder. Assignments submitted through email will not be accepted. Students are advised to make their work clear and well presented; marks may be reduced for poor presentation. This includes filling your information on the cover page. Students must mention question number clearly in their answer. Late submission will NOT be accepted. Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions. All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism). Submissions without this cover page will NOT be accepted. Learning Outcomes: CLO-Covered 1 Define the impact of company’s culture, structure and design can have on its organizational behaviour. (CLO3). 2 Assess challenges of effective organizational communication and share information within the team in professional manner. (CLO4). 3 Examine the differences and similarities between leadership, power, and management.(CLO5). Assignment 2 Reference Source: Textbook:Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2021). Organizational behaviour: Improving performance and commitment in the workplace (7th ed). Burr Ridge, IL: McGraw-Hill Irwin. Case Study: – Case: MATTEL Please read the case “Mattel” from Chapter 15 “Organizational Structure ” Page: 505 given in your textbook – Organizational behaviour: Improving performance and commitment in the workplace (7th ed). by Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2021) and Answer the following Questions: Assignment Question(s): 1. If you were a Mattel employee, would you be encouraged by what CEO Ynon Kriez said about how he is following up on restructuring? Is there a way he could have said it better?.(03 Marks) (Min words 150-250) 2. Given that Mattel’s structure is still organized around brands (toys), how do you expect a new film division to fit in from a structural standpoint?. (03 Marks) (Min words 150200) 3. How might Mattel change its structure to be more efficient or successful? (02 Marks) (Min words 150-200) Part:-2 Discussion Questions: – Please read Chapter 12, 13 & 14 “Teams: Process and Communication — Leadership: Power and Negotiation & Leadership: Styles and Behaviour” carefully and then give your answers on the basis of your understanding. 4. Describe the communication process in a student team of which you’ve been a member. Were there examples of “noise” that detracted from the team members’ ability to communicate with one another? What was the primary mode of communication among members? Did this mode of communication possess an appropriate level of information richness? Which network structure comes closest to describing the one that the team used to communicate? (03 Marks ) (Min words 200-300) 5. Which forms of power do you consider to be the strongest? Which types of power do you currently have? How could you go about obtaining higher levels of the forms that you’re lacking? (02 Marks ) (Min words 150-200) 6. Consider the four dimensions of transformational leadership: idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration. Which of those dimensions would you respond to most favourably? Why? (02 Marks ) (Min words 150-200) Important Note: 1. Support your submission with course material concepts, principles, and theories from the textbook and at least two scholarly, peer-reviewed journal articles. 2. References required in the assignment. Use APA style for writing references. Answers: 1. 2. 3. 4. 5. 6. Final PDF to printer 504 CHAPTER 15 Organizational Structure Discussion Questions 15.1 Is it possible to be a great leader of employees in a highly mechanistic organization? What special talents or abilities might be required? 15.2 Why do the elements of structure, such as work specialization, formalization, span of con- trol, chain of command, and centralization, have a tendency to change together? Which of the five do you feel is the most important? 15.3 Which is more important for an organization: the ability to be efficient or the ability to adapt to its environment? What does this say about how an organization’s structure should be set up? 15.4 Which of the organizational forms described in this chapter do you think leads to the high- est levels of motivation among workers? Why? 15.5 If you worked in a matrix organization, what would be some of the career development challenges that you might face? Does the idea of working in a matrix structure appeal to you? Why or why not? Case: Mattel Although ex-CEO Margo Georgiadis’ restructuring ideas were lauded internally at Mattel and many believed they were starting to show results, the environment shifted quickly for the toy company when retailer Toys ‘R’ Us declared bankruptcy and financial results drove Mattel’s stock price to a heavy decline (73 percent) and a 10-year low. Georgiadis resigned less than a year after she started (to become CEO of Ancestry.com). One of Mattel’s board members (appointed by Georgiadis), Ynon Kreiz, became the newly appointed chairman and CEO. Kriez is Mattel’s fourth CEO in 4 years and has experience largely in entertainment and media-distribution along with a background in licensing and merchandising. He is the third CEO in row with no experience in making toys per se. Not wasting any time and less than 3 months after Kriez starting, Mattel announced a reduction of more than 2,200 jobs, which equaled 22 percent of its non-manufacturing workforce. In addition, manufacturing plants in New York and Mexico were planning to be sold. Continuing the “structural simplification program” that was already started, Kreiz hopes to realize a $650 million gain. However, the restructuring plan has created a lot of anxious employees, and employees state that morale is near an all-time low. Asked about how he plans to reassure employees, Kriez stated that “It’s town halls. It’s small group meetings. It’s one-on-one meetings. It’s traveling to all of our offices around the world and meeting people on the ground at all levels of the company. At the same time, part of my responsibility is less talk and more action. What we try to bring to the organization now is clarity and focus. If you do that, and you’re transparent and forthcoming, the message travels. People eventually understand where you are heading and become part of the journey.”* Strategically, Kriez believes that Mattel’s future lies with creating its own media empire. In order to accomplish this, his plans largely revolve around turning Mattel’s brands into movies, television series, and video games. In order to accomplish this, Kriez has created an in-house studio—Mattel Films—within the company. Two major films based around Barbie (starring Margot Robbie) and a live-action Hot Wheels are set for production and release in 2020–2021. One investment analyst replied that “Mattel is doing what should have been done 10 years ago.” 15.1 coL61557_ch15_481-509.indd 504 If you were a Mattel employee, would you be encouraged by what CEO Ynon Kriez said about how he is following up on restructuring? Is there a way he could have said it better? 11/05/19 05:55 PM Final PDF to printer CHAPTER 15 Organizational Structure 505 15.2 Given that Mattel’s structure is still organized around brands (toys), how do you expect a new film division to fit in from a structural standpoint? 15.3 How might Mattel change its structure to be more efficient or successful? *Source: Dow Jones & Company, Inc. Sources: J. Cresswell, “Mattel’s Revival Plan: Bet on Barbie, the Movie,” The New York Times, December 18, 2018, https:// www.nytimes.com/2018/12/13/business/mattel-barbie-movie-ynon-kreiz.html; M. Lev-Ram, “Tech Takeover in Toyland,” Fortune, October 1, 2017, pp. 76-84; Mattel, “Toy Fair Analyst Meeting Presentation,” Mattel.com, February 16, 2018, https:// mattel.gcs-web.com/static-files/b68be31c-d5e3-4fce-8349-8f4b9a0bd49c; RTTNews, “Mattel to Cut More Than 2,200 Jobs,” Markets Insider, July 25, 2018, https://markets.businessinsider.com/news/stocks/mattel-to-cut-more-than-2-200jobs-1027400975; P. Ziobro, “Mattel, after Years Toying with Big Screen, Creates Film Division,” The Wall Street Journal, September 6, 2018, https://www.wsj.com/articles/mattel-after-years-toying-with-big-screen-creates-film-division-1536271961. Exercise: Creative Cards, Inc. The purpose of this exercise is to demonstrate the effects of structure on organizational efficiency. This exercise uses groups, so your instructor will either assign you to a group or ask you to create your own group. The exercise has the following steps: 15.1 Creative Cards Inc. is a small but growing company, started 10 years ago by Angela Naom, a graphic designer. The company has added many employees over the years but without a master plan. Now Angela wants to reorganize the company. The current structure of Creative Cards is shown in the accompanying figure. Review the organizational chart, and identify at least 10 problems with the design of Creative Cards Inc. Be sure to consider work specialization, chain of command, span of control, centralization, and formalization in developing your answer. President Payroll Mgr. Finance Dir. Sales V.P. Creative Dir. Exec. V.P. West Coast Operations V.P. Art Design Mgr. Verse Writer Printing Sup. East Coast Sales Mgr. Sympathy Card Sup. Birthday Card Sup. 4 emps. 60 emps. E-Card Sup. 25 emps. Admin. Asst. Card Cutting Sup. 10 emps. Quality Control Mgr. 14 emps. Buyer I Inks Press Operator H.R. V.P. Legal 4 emp. Sanitation Engineer Janitors 4 emp. Distribution Manager. Northern Region Sales Reps. 8 emps. coL61557_ch15_481-509.indd 505 11/05/19 05:55 PM
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