College of Administrative and Financial Sciences MGT 312 Assignment 2 Deadline: End of Week 11, 3/4/2021 @ 23:59 Course Name: Decision Making and Problem Solving Student’s Name: Course Code: MGT312 Student’s ID Number: Semester: II CRN: Academic Year: 1441/1442 H For Instructor’s Use only Instructor’s Name: Lujain Miralam Students’ Grade: 5 Level of Marks: High/Middle/Low Instructions – PLEASE READ THEM CAREFULLY • The Assignment must be submitted on Blackboard (WORD format only) via allocated folder. • Assignments submitted through email will not be accepted. • Students are advised to make their work clear and well presented, marks may be reduced for poor presentation. This includes filling your information on the cover page. • Students must mention question number clearly in their answer. • Late submission will NOT be accepted. • Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions. • All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism). • Submissions without this cover page will NOT be accepted. Course Learning Outcomes-Covered • Describe decision making process for complex issues pertaining to business environment both internally and externally (C.L.O :1) • Demonstrate effective leadership skills and teamwork capacity for efficient decision making with the problem owners and other stakeholders as either a team member or a team leader. (C.L.O :5) • Explain and apply critical thinking and cognitive psychology as it pertains to analyze and synthesize information for problem solving and decision making. (C.L.O :3) Assignment Instructions: • Log in to Saudi Digital Library (SDL) via University’s website • On first page of SDL, choose “English Databases” • From the list find and click on EBSCO database. • In the search bar of EBSCO find the following article: Title: “7 Strategies for Better Group Decision-Making” Author: Torben Emmerling and Duncan Rooders Date of Publication: September 22, 2020 Published: Harvard Business Review Assignment Questions: (Marks 05) Read the attached article titled as “7 Strategies for Better Group Decision-Making” by Torben Emmerling and Duncan Rooders, published in Harvard Business Review, and answer the following Questions: [5 Marks] 1. Summarize the article and explain the main issues discussed in the article. (In 600-700 words) (Marks 3) 2. What do you think about the article in relations to what you have learnt in the course about improving decision-making and problem solving skills? Use additional reference to support you argument. (In 300-500 words) (Marks 2) ANSWER College of Administrative and Financial Sciences Assignment 2 Deadline: 01/04/2021 @ 23:59 Course Name: Organizational Behavior Student’s Name: Course Code: MGT301 Student’s ID Number: Semester: 2nd CRN: Academic Year: 1441/1442 H For Instructor’s Use only Instructor’s Name: Dr xxxxxxxxxxxxxx Students’ Grade: 00 / 05 Level of Marks: High/Middle/Low Instructions – PLEASE READ THEM CAREFULLY • The Assignment must be submitted on Blackboard (WORD format only) via allocated folder. • Assignments submitted through email will not be accepted. • Students are advised to make their work clear and well presented; marks may be reduced for poor presentation. This includes filling your information on the cover page. • Students must mention question number clearly in their answer. • Late submission will NOT be accepted. • Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions. • All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism). • Submissions without this cover page will NOT be accepted. Course Learning Outcomes-Covered 1 Assess challenges of effective organizational communication and share information within the team in professional manner. (CLO4)(PLO-2.1) Assignment 2 Reference Source: Textbook:Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2019). Organizational behaviour: Improving performance and commitment in the workplace (6th ed). Burr Ridge, IL: McGraw-Hill Irwin. Case Study: – Case: Microsoft Please read the case “Microsoft” from Chapter 12 “Teams :Processes and Communication” Page: – 400 given in your textbook – Organizational behaviour: Improving performance and commitment in the workplace (6th ed). by Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2019) and Answer the following Questions: Assignment Question(s): 1. Describe how the building redesign is likely to influence process gain and process loss in the team Microsoft. (1.25 Marks ) (Min words 150-200) 2. Describe how the change at Microsoft have likely influenced team states. (1.25 Marks ) (Min words 150-200) 3. What are the advantages and disadvantages of the building redesign with respect to communication? What can be done to mitigate potential disadvantage. (1.25 Marks ) (Min words 200) Part:-2 Discussion question: Page: – Please read Chapter 12 “Teams: Processes and Communication” carefully and then give your answers on the basis of your understanding. 4. Think of a team you’ve worked in the performed poorly. Were any of the causes of the poor performance related to the forces that tend to create process loss? If so, which forces was most problematic? What steps, if any, did your team take to deal with the problem? (1.25 Marks ) (Min words 200-300) Important Note: – Support your submission with course material concepts, principles, and theories from the textbook and at least two scholarly, peer-reviewed journal articles. Due date for the submission of Assignment:- 2 • Assignment-2 should posted in the Black Board by end of Week-09. • The due date for the submission of Assignment-2 is end of Week-11. Answer: 1. 2. 3. . . Case: Microsoft: In 2013, Microsoft recognized that the company would have to make some fundamental changes to compete in an industry that rewards fast-paced innovation. At the time, there were several product groups at Microsoft that not only operated in silos, but also viewed each other as competitors for resources and bonuses. An engineer on a product team in one division might discover something that could be useful in another division’s product, but there was no incentive for the engineer to share what was learned with the other product team. To address this problem, and to promote teamwork across the organization, Microsoft replaced the product groups with four broad divisions based on functions that absolutely need to collaborate to get anything done. For example, a team responsible for developing a new Xbox would now likely include engineers from the devices and studio engineering division, the operating systems division, the applications division, and the cloud division. To support Microsoft’s new structure and emphasis on teamwork, the company redesigned two buildings at corporate headquarters. The corridors and private offices that once filled these buildings were completely torn out. Now the buildings are filled with large open shared rooms called neighborhoods, which teams can customize using stipends provided by the company. There are smaller “focus” rooms and cozy alcoves that employees can use when privacy is needed, but there are no private offices. The buildings are light and airy, and are decorated with art and interesting objects that encourage employees to walk around and to meet and communicate. Rather than e-mailing, employees are encouraged to engage with each other in person and to connect in ways that are more spontaneous and rich. Employees who may have never met face-to-face may run into each other at one of the coffee bars and discover they’re working on similar projects. Of course, the redesigned buildings may present the company and its employees with certain challenges. For example, some employees likely have a strong preference for privacy, or may be bothered by the distractions and interruptions from teammates. As another example, limited private space may make it less likely that employees speak up and challenge others on the team for fear that conflict will be exposed. Finally, because employees play an important role in the Page 400design and development of their neighborhoods, they may not be as open to changing teams as projects evolve and the needs of the company change.
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