Final CA GuidelinesHSM 361 PCA – Managing Human Resources in Healthcare GuidelinesI. Select a typical healthcare facility: hospital, nursing home, long-term care, Physicians Group practice or any other similar organization. Visit the facility and describe:o Name of the healthcare organization and instruction.o Mission, vision and values statements of the organization (usually on web sites).o Organizational structure and organizational chart.o Levels of management: top and middle level managerso List designation and job description of key staff members.o Compare their designations and job descriptions with their qualifications.II. Hiring process or recruitment, training, and retention policies of the organization. Consider the following:o Determining job requiremento Creating Job description (duties, assignments, responsibilities)o Job advertisement media: print, electronic, recruitment agencyo Reviewing candidates’ credentialso Short listing candidateso Interviewing shortlisted candidates.o References or background checkso Final selectiono Offer letter explaining terms and conditions of employment (temporary, regular.)o Compensation▪ Salary▪ Benefitso Orientationo On the job trainingo Performance appraisalo Staff retentionIII. Termination of lay-off Procedure.IV. Maintenance of employee record.V. Communication tools in the organization.o Personal contact, verbal, e-mails, web-based, phone, meetingsVI. Identify gaps and deficiencies in the above areas and make recommendations for improvement.

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